Privacy Policy

1. Corporate Entity & Introduction

ToolsFactory.app ("ToolsFactory", "we", "us", or "our") is a product owned and operated by WebAnaya Solutions. We respect your privacy and are committed to protecting personal data collected or processed through our website, web applications, and services.

2. Data Collection and Usage

We collect personal information necessary to deliver, maintain, and secure our services:

• Account & Contact Info: Name, email address, and account details when registering or purchasing Pro subscription plans.
• Payment Information: When you purchase paid features or subscriptions, payment processing is handled securely by our payment gateway partner, Razorpay. We do not store full credit card numbers, CVVs, or payment passwords on our servers.
• Technical & Usage Data: Standard server logs, IP address, browser type, device details, and interaction metrics to optimize performance and prevent abuse.
• Local File/Tool Data: Unless specified (e.g. cloud AI processing tools), most client-side utilities on ToolsFactory process files and data directly within your web browser without uploading them to our servers.

3. How We Use Information

• To provide, manage, and deliver subscriptions and web tool functionalities.
• To process transactions safely via Razorpay and maintain accurate billing records.
• To respond to customer support inquiries and provide technical assistance.
• To satisfy legal, regulatory, and compliance requirements under Applicable Indian Law.

4. Payment Processing & Third Parties

All financial transactions are conducted securely via Razorpay. Razorpay collects and processes payment details according to PCI-DSS standards. We recommend reviewing Razorpay's privacy policy for details on how transaction data is handled.

5. Data Retention & Security

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. We employ industry-standard encryption, SSL protocols, and access controls to safeguard data against unauthorized access or disclosure.

6. Contact & Grievance Redressal

If you have questions, feedback, or grievance regarding this Privacy Policy or your data, please contact us at: